Merchant Service Agreement

1. Onboarding the business

We verify the legal entity, its registered address, its ownership structure and its ultimate beneficial owners, and we verify directors and authorised users individually. You must tell us within 30 days of any change to ownership, control, or the nature of your business.

2. Services

Subject to approval, we provide dedicated collection account details in supported jurisdictions, currency conversion, balance holding, and payouts to supported destinations. Corridor availability and limits are set for your account and may change with notice.

3. Use of collection accounts

Collection details are issued for funds due to your business. They may not be used to process payments for a third party, to provide payment services to your own customers, or to aggregate funds you do not own, unless we have expressly approved that model in writing.

4. Pricing and settlement

There is no per-transfer fee. Our margin is included in the exchange rate quoted to you before you confirm, and the payout amount is shown before confirmation. Settlement timing depends on the destination rail and any compliance checks.

5. Your compliance obligations

You must operate a lawful business, comply with sanctions and anti-money-laundering law in every jurisdiction you touch, keep records of the underlying commercial purpose of your payouts, and provide those records to us promptly on request.

You must not use MoneyChief for the prohibited activities listed in our KYC & AML policy, or for any business model we have not approved.

6. Reversals, chargebacks and shortfalls

If funds credited to you are reversed, recalled or found to be fraudulent, we may debit your balance for the amount concerned. Where your balance is insufficient, you must reimburse us on demand.

7. Data protection

Each party acts as an independent controller for personal data it processes under this agreement, and each must comply with applicable data protection law. You must have a lawful basis for sharing recipient data with us.

8. Liability

Neither party excludes liability that cannot be excluded by law. Otherwise our aggregate liability in any 12-month period is limited to the margin we earned from your account in that period, and neither party is liable for indirect or consequential loss.

9. Term, suspension and termination

This agreement runs until terminated. Either party may terminate on 30 days' written notice. We may suspend or terminate immediately where required by law, where a regulator or partner directs it, or where there is a serious risk of loss, fraud or financial crime.

On termination we settle any remaining balance to a verified account in your name, subject to our legal obligations and any hold required by an ongoing investigation.

10. General

You may not assign this agreement without our consent. We may amend it on 30 days' notice, or immediately where a change is required by law or by a partner institution.

Business contact: business@moneychief.money.